The DRFA is a cost sharing arrangement between the Commonwealth and State governments to support certain relief and recovery efforts following an eligible disaster.
The guidelines are designed for local councils and catchment management authorities. If you're an individual seeking information about available financial assistance following an emergency, please visit the Emergency Recovery Victoria website (External link)
A high-level overview of the DRFA is available here.
The Victorian DRFA guidelines align to the Commonwealth DRFA. They also help to prepare and assess claims by providing:
- process information
- documentation requirements
- reference tools, and
- forms and templates.
A copy of the Commonwealth’s DRFA can be found on the Disaster Assist website (External link).
A fully compliant claim requires a Delivery Agency (local councils and Catchment Management Authorities) to devote appropriate resources in preparing the claim, understand and comply with the DRFA guidelines including providing all required information in the correct format, with structured references and within the required timeframes. This helps claims lodged to be assessed in a timely manner.
Please ensure that you are using the latest version of the documents before lodging a claim.
You can contact us with general queries by email: firstname.lastname@example.org (External link).
Specific queries relating to claims are to be directed to the Assigned Assessor at or Luke Watts (at Luke.Watts@roads.vic.gov.au (External link)) from the Administering Authority (Department of Transport and Planning).
Information on claims for recent events
Find information and frequently asked questions about the Victorian Floods commencing 06 October 2022 (AGRN 1037) and the June 2021 Storm and Flood event (AGRN 969).
A new claims management system is coming
We are developing an improved claims management system to replace the current system. Read more about what's changing.