Health Emergency Response core capability
The planning, provisioning, response and coordination of pre-hospital and health emergency care, including triage, treatment and distribution of patients, in a timely and structured manner, using all available resources to maximise positive health outcomes.
Critical Task Table 14: Agency roles mapped to the VPF, by critical tasks within the Health Emergency Response core capability
Critical Task 14.1: Identify existing and developing health risks
Agency | Activity | Additional alignment to critical tasks |
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Identify existing and developing health risks. |
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Provide first aid and other medical response support services to AV (as co-responder/emergency medical responder) |
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Relief Support Agency (RelSA) to provide support to lead agencies for pre- hospital care for people affected by emergencies |
Critical Task 14.2: Assess patients
Agency | Activity | Additional alignment to critical tasks |
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Subject to its regulatory obligations and only if spare capacity permits, Airservices Australia may provide assistance to state agencies in other emergencies that cause or threaten to cause death or injury to persons, damage to property, harm to the environment and disruption to essential services, including first aid services for potential life threatening medical emergencies on or in the vicinity of designated aerodromes |
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Assess patients and determine treatment priorities. |
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Relief Lead Agency (RelLA) to: |
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Respond to requests for pre-hospital emergency care. |
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Fire Medical Response (FMR) from designated stations to relevant events to support AV |
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Provide clinical triage and pre-ambulance life support advice via the telephone and access to specialist referral services as required for medical emergencies |
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Provide continuous protection of life, property and the environment from the effects of fire, accidents and other hazards through EMR to relevant, as defined, events to support AV within the FRV Fire District |
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Provide key support for the provision of EMR to relevant, as defined, events to support AV |
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Provide first aid and other medical response support services to AV (as co-responder/emergency medical responder) |
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Relief Support Agency (RelSA) to provide support to lead agencies for health and medical relief (first aid) assistance measures |
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Relief Support Agency (RelSA) to provide support to lead agencies for pre- hospital care for people affected by emergencies |
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Provide first aid and medical services support to community within the scope of the SEMP Health Emergencies Sub-Plan, including Emergency Relief Centres and staging areas |
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Provide response and resources to other emergency service agencies and public, e.g. Mobile first aid vehicles, first aid/first responder trained teams, medical assistance teams and provide standalone communication system all supported by a self-sufficient logistics operation |
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Provide response and resources within the scope of the SEMP Health Emergencies Sub-Plan, e.g. Mobile first aid vehicles, first aid/first responder trained teams, medical assistance teams and provide standalone communication system all supported by a self-sufficient logistics operation |
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Relief Support Agency (RelSA) for DH as the lead to coordinate other health and medical relief assistance measure, through the provision of first aid and medical services within the scope of the SEMP Health Emergencies Sub-Plan |
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Support agency for the provision of first aid and medical services to other emergency service agencies and public |
Critical Task 14.3: Establish primary patient treatment points
Agency | Activity | Additional alignment to critical tasks |
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Establish and manage primary patient treatment points. |
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Relief Support Agency (RelSA) to: |
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Activate an Emergency Operations Centre to provide higher level support as required |
Critical Task 14.4: Deploy specialised resources as required
Agency | Activity | Additional alignment to critical tasks |
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Maintain and deploy specialised resources as required. |
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Relief Support Agency (RelSA) to: |
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Support pre-hospital health requirements (including patient care, transport, and support for other agency responders) for search and rescue operations, including in specialist response environments i.e. wilderness, aquatic, USAR, air, 4WD and Chemical, Biological, Radiological, Nuclear and Explosive (CBRNE). |
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Fire Medical Response (FMR) from designated stations to relevant events to support AV |
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Access additional resources for the provision of appropriate care during an emergency with health consequences |
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Coordinate training, development and deployment of health professionals (e.g. under the AUSMAT program) to enable Victoria to contribute to national or international deployments of health and medical teams |
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Through the SEMP Health Emergencies Sub-Plan (HESP) and relevant sub-plans, ensure a safe, effective and coordinated health, wellbeing and medical response to emergency incidents that go beyond day-to-day arrangements |
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Dispatch appropriate emergency response resources and support them with situational awareness information through operational communication networks |
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Provide clinical triage and pre-ambulance life support advice via the telephone and access to specialist referral services as required for medical emergencies |
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Provide continuous protection of life, property and the environment from the effects of fire, accidents and other hazards through EMR to relevant, as defined, events to support AV within the FRV Fire District |
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Provide key support for the provision of EMR to relevant, as defined, events to support AV |
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Implement agreements with States, Territories and Commonwealth agencies, and outline the arrangements in place with States, Territories and Commonwealth agencies for the provision of support services if resources are overwhelmed during an emergency. Note: Other agreements outline the arrangements between the department and policy agencies about how they will work together to deliver the best possible services (within their portfolio of responsibility) to the community |
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Provide National Emergency Call Centre surge capacity on behalf of the Victorian Government on a cost recovery basis, under a separate agreement |
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Provide the following services: |
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Provide response and resources to other emergency service agencies and public, e.g. Mobile first aid vehicles, first aid/first responder trained teams, medical assistance teams and provide standalone communication system all supported by a self-sufficient logistics operation |
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Provide response and resources within the scope of the SEMP Health Emergencies Sub-Plan, e.g. Mobile first aid vehicles, first aid/first responder trained teams, medical assistance teams and provide standalone communication system all supported by a self-sufficient logistics operation |
Critical Task 14.5: Undertake and coordinate patient transport
Agency | Activity | Additional alignment to critical tasks |
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Undertake and coordinate patient transport, including initial notification and distribution of patients to appropriate care facilities. |
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Facilitate the transportation of deceased persons to a coronial mortuary |
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Provide community transport services |
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Support AV by providing non-emergency patient transport as a licenced operator |
Critical Task 14.6: Work with hospitals to identify strategies and resources that may be implemented in response to a surge in demand
Agency | Activity | Additional alignment to critical tasks |
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Work with hospitals to identify strategies and resources that may be implemented in response to a surge in demand. |
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Access additional resources for the provision of appropriate care during an emergency with health consequences |
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Recovery Lead Agency (RecLA) responsible to support community access to appropriate health services through DH funded health care services and other primary, community and acute health services |
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Through the SEMP Health Emergencies Sub-Plan (HESP) and relevant sub-plans, ensure a safe, effective and coordinated health, wellbeing and medical response to emergency incidents that go beyond day-to-day arrangements |
Critical Task 14.7: Provide treatment and ongoing medical care
Agency | Activity | Additional alignment to critical tasks |
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Provide expert pre-hospital treatment and care. |
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Relief Support Agency (RelSA) to provide support to lead agencies for health and medical relief (first aid) assistance measures |
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Provide response and resources to other emergency service agencies and public, e.g. Mobile first aid vehicles, first aid/first responder trained teams, medical assistance teams and provide standalone communication system all supported by a self-sufficient logistics operation |
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Provide response and resources within the scope of the SEMP Health Emergencies Sub-Plan, e.g. Mobile first aid vehicles, first aid/first responder trained teams, medical assistance teams and provide standalone communication system all supported by a self-sufficient logistics operation |
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Relief Support Agency (RelSA) for DH as the lead to coordinate other health and medical relief assistance measure, through the provision of first aid and medical services within the scope of the SEMP Health Emergencies Sub-Plan |
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Support agency for the provision of first aid and medical services to other emergency service agencies and public |
Critical Task 14.8: Coordinate across the health sector to provide advanced clinical care, specialty services, and investigations required for patient treatment and care
Agency | Activity | Additional alignment to critical tasks |
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Coordinate across the health sector to provide advanced clinical care, speciality services and investigations required for patient treatment and care. |
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Liaise with control agencies to ensure the safety of responders, health care workers, and the public for identified and emergent risks from an incident. |
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Relief Lead Agency (RelLA) to: |
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Provide a State and Regional Health Coordination response during an emergency with health consequences |
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Recovery Lead Agency (RecLA) responsible to support community access to appropriate health services through DH funded health care services and other primary, community and acute health services |
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Through the SEMP Health Emergencies Sub-Plan (HESP) and relevant sub-plans, ensure a safe, effective and coordinated health, wellbeing and medical response to emergency incidents that go beyond day-to-day arrangements |
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Provide clinical triage and pre-ambulance life support advice via the telephone and access to specialist referral services as required for medical emergencies |